Driving Engagement Through Creative Content

The Shaftesbury

Project Info

  • Client: The Shaftesbury
  • Location: Richmond Upon Thames
  • Date: 2022 – October 2024
  • View The Content

From 2022 to October 2024, I managed Shaftesbury’s digital marketing, utilizing strategic content to enhance engagement, boost brand awareness, and meet internal benchmarks.

During this period, I developed and executed a comprehensive content strategy tailored to Shaftesbury’s brand values and seasonal offerings. This involved crafting engaging social media posts, editing captivating short reels, and producing visually appealing photos to boost online engagement.

I also managed the creation and distribution of bi-monthly email marketing campaigns, keeping audiences informed and engaged with key events and promotions. By consistently meeting the company's internal social media audit criteria, I ensured our digital presence remained vibrant and aligned with organisational goals.

Content Strategy

Developed and scheduled content in line with Shaftesbury's brand values and seasonal promotions.

Email Marketing

Authored captivating mailers twice a month, focusing on event highlights, special offers, and community news, achieving high engagement.

Social Media Compliance

Met weekly posting requirements across all platforms, ensuring full compliance with internal audit standards.

Analytics & Insights

Monitored performance metrics to refine strategies and optimise future content for greater impact.

Tools and software

  • Post-processing: Adobe Lightroom
  • Retouching: Adobe Photoshop
  • Video Editing: DaVinci Resolve
  • Design Templates: Canva

With strategic planning, Shaftesbury’s digital presence thrived, even during the venue's refurbishment.

The content strategy was thoughtfully developed to keep the audience engaged, featuring captivating visuals and engaging updates that built excitement for the re-opening.

By leveraging consistent and creative communication, we maintained a strong connection with the community.

Key Highlights of the Work Process:

  • Strategically timed content for peak engagement.
  • Conducted in-depth research to optimise campaign reach.
  • Seamlessly integrated visual and written content.
  • Captured authentic interactions to foster community.